Effective Date: 13 Apr 2026
Jean Fajardo, LCSW (“Practice,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
This Privacy Policy explains how we collect, use, and protect your information when you visit www.jeanfajardolcsw.com or communicate with us.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Identifying Information
- Name
- Phone number
- Email address
- Mailing address (if provided)
b. Health Information (Protected Health Information – PHI)
- Information you provide through forms or during intake
- Appointment or treatment-related details
c. Technical Information
- IP address
- Browser type
- Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
- Provide and manage therapy services
- Schedule and confirm appointments
- Communicate with you about your care
- Send administrative or service-related messages
- Improve our website and services
- Comply with legal and regulatory obligations
3. SMS/Text Messaging and Communications
If you opt in to receive SMS messages, you may receive:
- Appointment reminders
- Scheduling confirmations or updates
- Practice notifications
- Customer care communications
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or visit:
www.jeanfajardolcsw.com
4. Sharing of Information
We do not sell, rent, or trade your personal information.
SMS consent is not shared with third parties or affiliates.
5. HIPAA Compliance and Protection of Health Information
As a licensed clinical social worker practice, we comply with HIPAA regulations to protect your Protected Health Information (PHI).
We implement appropriate administrative, physical, and technical safeguards to protect your information from unauthorized access, use, or disclosure.
Note: Communication via standard email or SMS/text messaging may not be fully secure. By using these methods, you acknowledge and accept this risk.
6. Cookies and Website Tracking
Our website may use cookies or analytics tools to improve user experience and understand website traffic. You may disable cookies through your browser settings.
7. Your Rights
You may have the right to:
- Access your personal or health information
- Request corrections to your information
- Request restrictions on certain uses or disclosures
- Request confidential communications
To exercise these rights, please contact us directly.
8. Data Security
We take reasonable steps to protect your personal and health information. However, no method of transmission over the Internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy or your information, please contact:
Jean Fajardo, LCSW
Website: www.jeanfajardolcsw.com